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Support Request Form

AAPT customers can use this form to report problems to our Support staff. Please fill it out as completely as possible. Alternatively, you may send Support queries to support@connect.com.au. For urgent issues, please call us on 1300 731 111.

Name:
Company:
E-mail address:
Phone Number: (Include Area Code)
Customer ID: (If known)
Contact me by: Phone E-Mail
Best time to call: Business Hours After Hours

Description of Problem:

Dialup problem
Connectivity issue
Routing issue
Web site problem
Email/news problem
DNS/domain issue
Other

Please include as much detail about the problem as you can.
It will help us to diagnose your problem more quickly.




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